United States Postal Service in 20791 3 Oaks Parkway

Customer Reviews about United States Postal Service:

• ★ ★ ☆ ☆ ☆
  Employees take most of the parking that should be for the customers. The hell with customers , they can wait seems to be the mantra in Estero The customer service reps should be educated in manners and the correct manner to help rather than making excuses, good thing they have a lifetime job, could not work in any other place due to their incompetence..Supervisor should be monitoring the service area rather than staying sheltered in the back..
  By florida John, May 29, 2017
• ★ ★ ★ ★ ☆
  I've never had any issues with this post office. Even during season when the line is out the door, the clerks are always helpful. Yes, the lines are long sometimes, and I have had to wait awhile for my turn, but they do have the clerks with the portable scanners that walk through the line to check out anyone with a simple mailing and a credit card. This is a USPS office so don't expect to hand your unpackaged item over to the clerk to have them package and mail for you. If you're looking for that kind of service head over to UPS or FEDEX store. Also, if your credit card will not scan but the persons before you, and after you does, then maybe there IS a problem with YOUR card. Pros: they open at 8:30, clerks are able to answer questions, parking is easy, they are always stocked with packing materials. Cons: gets very busy, potentially long waits, not so cheerful greetings by clerks.Yes, a cheerful greeting would be nice, but it's a post office, not Walt Disney World. Go in, wait your turn, mail your package.
  By damaris davila, March 23, 2017
• ★ ★ ★ ★ ★
  I've shipped many items from this stations. If people would have their items prepared to ship, the lines wouldn't be as long. I know what I'm doing, what it should cost, and already have the shipping label made and box tapped. I don't know why people assume they will do all that for you and the lines won't be long. Just go in, ship your item's, no small talk, and leave. No need to ask questions you could find the answers to online and slow the line up.
  By Davis J, December 30, 2016
• ★ ★ ★ ★ ★
  Excellent service. Sign on door acknowledges previous customer comments/concerns and describes USPS efforts to improve. I was fourth in line when I entered; done five minutes later. Employee was cheerful and helpful. There's an addition to the building in progress.
  By Kay Flick, December 20, 2016

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